International Shipping Policy

SHIPPING AND CANCELATION POLICY

Our Shipping and Delivery Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Shipping and Delivery Policy at any time.

We (www.craftstorebyharshu.com) know that your order arriving on time for your event is VITAL. You shall order with our free standard turnaround time, we never take an order unless we are 100% sure that we can guarantee your deadline. The total delivery time is: Order Processing Time + Delivery Time.

All orders are shipped through our courier partners.

Our Courier Partners are Aramex, UPS and Shiprocket SRX

Our Standard delivery time: 15 to 20 working days.

Shipping rates are calculated at checkout based on destination and package weight.

Customs duties, taxes, and import fees are not included in the shipping cost and may be charged by your local authorities upon delivery. These are the customer’s responsibility.

In some cases, shipping may take longer based on your location, which will be communicated to the buyer at the time of the order. Generally, items ship as soon as possible.

We are not responsible for delays caused by customs, natural disasters, or postal strikes.

Please ensure your shipping address is complete and accurate to avoid delays or lost packages.

In case of Product Undelivered or RTO Forward Shipping and Reverse Shipping Charges will be deducted.

All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.

If your item does not arrive please contact us at our email:info@craftstorebyharshu.com. We will raise an investigation with our couriers.

Orders shall be dispatched within 3 working days.

ORDER CANCEL:

Please accept our apologies, occasionally we have to cancel orders for some reasons:

Product unavailability: We try to get as much choice as possible onto our website, and occasionally we have to cancel orders when the ordered product is unavailable.
Customer cancellation: If you have requested to cancel part or all of your order.

CANCELATION POLICY

Here, at www.craftstorebyharshu.com, if you wish to cancel,

If the order is not shipped then you can make a cancellation request and we will approve it.
If the order is already confirmed and the process of packing and shipping started on it then no cancellation will be allowed.

In Case if you raised Cancellation Request after Shipping, Forward Shipping and Reverse Shipping Charges will be deducted.

For cancellation, you can contact us at our email;info@craftstorebyharshu.com. Upon cancellation, the refund applies to our product only at our sole discretion.

All refunds will be issued as per our refund policy.

We take customer feedback very seriously and use it to constantly improve our products and quality of service.

UNETHICAL ORDER & CANCELLATION POLICY

In case of any product purchase made through unethical means; by taking advantage of a technical glitch; or by misusing/ the offer terms/guidelines/codes - the particular order/s will be canceled whatsoever ahttps:// craftstorebyharshu.com will not be liable to pay any refund to you in all such cases.